Item Not as Described Paypal Dispute
So the buyer gets 650 from eBay. Should PayPal close a claim in your favour they will first ask you to return the item to the seller using tracked mail they will provide you with the sellers address PayPal will hold the payment until the seller receives the item.
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PayPal will make sure of this blocking for any precautions.
. How to Respond to a PayPal. Once the seller receives the item the full. Once the claims been processed by PayPal usually not right on day 10 but close enough they should decide the claim in your favor and tell you to ship it back to them to receive a refund.
Message 3 of 18 latest reply. Click Respond in the Action column next to your claim. I felt happy as fuck when I received that your claim has been accepted email just be patient youll get an email notification I was.
Well use cookies to improve and customize your experience if you continue to browse. However a charge back is different. Will I still be able to get a refund.
I have tried looking around for an answer but Im still not sure of a few things so I am asking for clarification. But again dont expect to win because if the seller doesnt have a refund policy in place it would be pretty extreme of paypal to still decide in your favor. If its not then make sure to save all of the conversations between you and the seller because sometimes paypal does need to look at this conversation to make a decision.
I did the same it took PayPal only 6 days to resolve it even though they said itd take 12. Auction states the item is as-is no refunds no exchanges. PayPal Claim for Item not as described but is it Exactly.
If the buyer had lodged a Paypal dispute Paypal would have ruled in your favour. 1 ACCEPTED SOLUTION. Well for a Paypal Item not as described claim the BUYER will have to PROVE return delivery with a tracking.
Dont send anything back to China the address is likely bogus. Be prepared to upload when PP asks for them. Significantly Not As Described SNAD.
Take some time to read up on PayPal Policies using what they provide on their site. Since the claim was opened through PayPal the buyer is responsible for return shipping not the seller. Item Not Received INR.
Notification Procedure Through Email. Make sure you have tracking to prove they received it. Buyer filed Item not as described claim after first filing an item not received.
The buyers card provider is the ultimate decision maker. Select how you would like to respond and click Continue. A buyer may file a dispute for two different reasons.
I opened a dispute with item not received instead of not as described by accident. Click View under Action which is next to your case. Paypal negates it when the bidder files a Item Not as Described.
I sold an item to the buyer and initially the. Login to the PayPal Resolution Center. Respond to the buyer by entering all the documents mentioned above order tracking information delivery confirmation etc and click Send.
In this type of claim. File dispute make sure you select proper category substantially not as described take photos of the item you received along with packaging showing tracking number. Item Not Received INR Significantly Not As Described SNAD Claim.
Learn more and manage your cookies. They will not be able to use the one you used when it was sent to. In this case the buyer is claiming they ordered and paid for an item but didnt receive it.
Recently bought an item for 310 through PayPal goods and services. 5th- It is my understanding that sometimes PayPal favors buyers because that is there way of doing business which means it has nothing to do with you. And the package was never even opened.
04-14-2017 0107 PM. Well I had a dispute closed and just received notification that the bidder is sending the item back. With a chargeback the buyer has told their provider that they didnt receive the order that it was not as described or that it was an unauthorised purchase.
The main reason why crafty buyers will make a PayPal dispute is because they want to get their money back and still keep the item. First off this was for a non-ebay transaction with payment made through paypal. Take the steps below to respond to the Item Not Received PayPal dispute.
Required when the customer must return an item to the merchant for the MERCHANDISE_OR_SERVICE_NOT_AS_DESCRIBED dispute reason especially if the refund amount is less than the. Paypal makes you jump through relentless hoops to dispute it only to find. Item or service provided didnt match as.
If you are a buyer you will not be eligible to use all that fund involved in that transaction. This stage is a PayPal dispute lifecycle stage and not a credit card or debit card chargeback. This may mean that you wind up losing your money but remember that there is an appeal process.
The process starts when PayPal sends an official email to your account. However the seller sent a completely different item worth like 10 but they have a tracking number as proof of delivery. Go to the Resolution Center.
Is it OK if we also use cookies to show you personalized ads. How do-i-open-a-dispute-with-a-seller - PayPal. Log in to your PayPal account.
PayPal will investigate and if there is proof that the items were received or the buyer made the purchase then the seller will be on the winning side when the claims come knocking. Oh and yes the case was opened on PayPal as a not as described dispute. Posted on October 17 2008 075750 AM new.
Open a Not as described dispute through your PayPal account. So the lesson here is folks if you buy something and you dont feel like paying for it say the item is not as described harass the seller into submission if that doesnt work eBay will either force the seller to refund it or Ebay will give you your money back. If you determined that you have a legitimate case and the Significant Not As Described claim was bogus use the following tips to fight the dispute.
PP offers very little seller protection for not as described cases so you would best off to tell the buyer to return for refund.
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